Shipping/Return Policy
Shipping
Returns/Exchanges
- After receiving an email confirming your payment, the sample is processed in 2-3 days and delivery varies depending on the destination: Portugal 2-3 business days; remaining European countries 4-5 business days, remaining countries in the world 5-10 business days
Returns/Exchanges
- You have up to 14 days to return/exchange the product. A refund, credit note or exchange for another item will be issued according to your wishes. To do so, contact us at ayah.store.minimalist@gmail.com . The item must be intact and with the tags. Reshipping fees are the customer's responsibility.
- Incorrect or defective items, we regret that this happens and we assume the costs associated with reshipping. To do so, you must contact us at ayah.store.minimalist@gmail.com and attach photographs of the product.